Frequently Asked Questions
To list an item on AuctionCentre.com.au you must become a member by clicking on "register" on the top menu bar. If you need help or would like us to list your item for you, please contact AuctionCentre.com.au on: Phone 07 4662 4644 and we will help list your items on AuctionCentre.com.au for you for a fee.
Yes there is a fee of $150.00 for one item with a sliding scale for several items to be listed.
The Reserve price is the minimum amount the seller will take for the item at auction, once an item meets reserve it will be sold. The Staring Bid Price is the price that the dealer sets as the minimum bid to start the auction rolling, (generate interest in it) the item will not sell if it has not met the reserve price.
No, all reference to the seller is removed when an item is sent to the auction site.
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Managing & Placing Bids
At the heart of your auction experience is bidding on items you'd like to buy. Auctioncentre.com.au Bid allows you to purchase items in several ways:
Standard bidding Proxy Bidding Make an Offer Buy Out
You can see detailed examples for each type of bidding option below.
Standard & Proxy Bidding
Standard bidding is the most common way to bid on an item, and is exactly the same as the process used in real-world auction rooms. You bid the minimum amount needed to outbid the current high bidder.
A Proxy bid means that you bid an amount that is higher than necessary. The auction software will raise your actual bid to the minimum necessary, but will remember your maximum.
If someone else comes along and tries to outbid you, the auction software will automatically place additional bids on your behalf up to the value of your proxy bid. This means you can stay on top of the bidding without having to be near a computer.
Here's how you do it:
Find the item you'd like to bid on - either by browsing the categories down the left of your screen, or by using the search box just below the navigation bar:
To place a bid, enter your chosen amount into the "Place Bid" field in the item listing:
Click the Place Bid button to continue.
The bid confirmation screen will display the minimum bid needed (standard bid) and will allow you to adjust your bid accordingly:
a. If you wish to place a standard bid, adjust your bid to match the Minimum Bid value shown
b. If you wish to place a proxy bid, enter your maximum bid into the Your Bid field
You will now see confirmation that you are the high bidder or a message telling you that you have been outbid, or that you bid is below the reserve price.
You can place as many bids as you want on an item.
Buy Out (Buy Now)
Some sellers allow items to be purchased instantly at a fixed price, regardless of any auction bidding that has taken place. This feature is called Buy Out.
You will see a logo in item listings offering the Buy Out facility. The Buy Out price will be stated directly below the Buy Out logo.
1. To purchase an item with Buy Out, click on the Buy Out logo:
2. You will be taken to a confirmation page showing the Buy Out price, postage costs and payment methods for the item:
Click Proceed if you are happy to continue.
3. Your purchase will now be confirmed and you will be able to pay the invoice:
Take a Trade
Instead of monetary offers, some sellers will accept Trade Offers - offers of an item of value as part payment plus a Cash Balance in exchange for the item being sold. The Trade offer process works in a very similar way to the standard Make Offer process.
1. If the seller of the item you are interested in accepts Trade Offers, you will see an entry like this in the item listing:
2. Click on the Make An Offer link and enter a description of the Trade you are proposing:
3. Click Proceed and you will see a confirmation message confirming that your Trade offer has been passed to the seller.
Making An Offer
Some sellers allow potential buyers to make an offer to buy their items, to avoid having to wait for the auction to finish.
If a seller is open to offers, you will see a logo in the item listing:
The Make Offer section of the listing also contains information about the price range in which offers can be made.
1. If you would like to make an offer, click on the icon.
2. On the Make Offer page, enter the amount you would like to offer (Remember - your offer must be in the price range specified):
3. Click Proceed to continue and your offer will be confirmed and submitted to the seller.
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