Frequently Asked Questions

What is a Reverse Auction and How can I Buy an Item in a Reverse Auction?
Buying an Item in a Reverse Auction can be done in several ways. 1. if you are happy with the Day Price, Log in and click on the Buy Now Button. 2. if you think you would like to pay less than the Price on the Buy Now you can place an Auto Offer. Your auto offer will be waiting on the site to eventually match the reduced Day Price unless someone else puts in a higher Auto Offer or selects the Buy Now Button or the Final Price offered does not match your Auto Offer.
 If the Auto Offer you have placed is under the final Price Offered you will be contacted by our team and given the option to negotiate the price with the Sellers. 
I have been Registered before but my password will not work ?
This is a Brand New On-Line Auction Program. 

While transfering customers over to the New System, Passwords can sometimes not come accross clean so the best thing to do is :

Select the Log In button, select :

Can't Remember my password and the system will E-Mail you a New Password. 
Write down the New Password and keep it in a safe place to use from now on.

Also check to update your details to make sure your profile is current as a small number of Customers Address Details were altered in the change over. 

Up date your Contact Details and make sure you include your Mobile Phone and current Home Phone Numbers.

Basic Questions Answered.
  1. What is: "To ensure live bidding data 'Refresh' screen regularly"
  2. How do I list any items I have for auction on the web site
  3. Is there a fee for us to list equipment on the web site
  4. What is the difference between the "Reserve Price" and the "Starting Bid Price"
  5. Will all my details be displayed when I send an item to the auction site

 What is: "To ensure live bidding data 'Refresh' screen regularly"

By clicking on either the 'Refresh' button on Internet Explorer or the 'Reload' button on Netscape this will send a

message back to the server to update the information that is currently displayed on the screen.


 How do I list any items I have for auction on the web site

To list an item on you must become a member by clicking on "register" on the top menu bar. If you need help or would like us to list your item for you, please contact on: Phone 07 4662 4644 and we will help list your items on for you for a fee.

 Is there a fee for us to list equipment on the web site

Yes there is a fee of $150.00 for one item with a sliding scale for several items to be listed.

 What is the difference between the "Reserve Price" and the "Starting Bid Price"

The Reserve price is the minimum amount the seller will take for the item at auction, once an item meets reserve it will be sold. The Staring Bid Price is the price that the dealer sets as the minimum bid to start the auction rolling, (generate interest in it) the item will not sell if it has not met the reserve price.

 Will all my details be displayed when I send an item to the auction site

No, all reference to the seller is removed when an item is sent to the auction site.

Submit your own questions:

You must be logged in to submit questions


Managing and Placing Bids

Managing & Placing Bids

At the heart of your auction experience is bidding on items you'd like to buy. Bid allows you to purchase items in several ways:

Standard bidding Proxy Bidding Make an Offer Buy Out

You can see detailed examples for each type of bidding option below.

Standard & Proxy Bidding

Standard bidding is the most common way to bid on an item, and is exactly the same as the process used in real-world auction rooms. You bid the minimum amount needed to outbid the current high bidder.

A Proxy bid means that you bid an amount that is higher than necessary. The auction software will raise your actual bid to the minimum necessary, but will remember your maximum.

If someone else comes along and tries to outbid you, the auction software will automatically place additional bids on your behalf up to the value of your proxy bid. This means you can stay on top of the bidding without having to be near a computer.

Here's how you do it:

Find the item you'd like to bid on - either by browsing the categories down the left of your screen, or by using the search box just below the navigation bar:

To place a bid, enter your chosen amount into the "Place Bid" field in the item listing:

Click the Place Bid button to continue.

The bid confirmation screen will display the minimum bid needed (standard bid) and will allow you to adjust your bid accordingly:

a. If you wish to place a standard bid, adjust your bid to match the Minimum Bid value shown

b. If you wish to place a proxy bid, enter your maximum bid into the Your Bid field

You will now see confirmation that you are the high bidder or a message telling you that you have been outbid, or that you bid is below the reserve price.

You can place as many bids as you want on an item.

Buy Out Now

Buy Out (Buy Now)

Some sellers allow items to be purchased instantly at a fixed price, regardless of any auction bidding that has taken place. This feature is called Buy Out.

You will see a logo in item listings offering the Buy Out facility. The Buy Out price will be stated directly below the Buy Out logo.

1. To purchase an item with Buy Out, click on the Buy Out logo:

2. You will be taken to a confirmation page showing the Buy Out price, postage costs and payment methods for the item:

Click Proceed if you are happy to continue.

3. Your purchase will now be confirmed and you will be able to pay the invoice:

Take a Trade

Take a Trade

Instead of monetary offers, some sellers will accept Trade Offers - offers of an item of  value as part payment plus a Cash Balance in exchange for the item being sold. The Trade offer process works in a very similar way to the standard Make Offer process.

1. If the seller of the item you are interested in accepts Trade Offers, you will see an entry like this in the item listing:

2. Click on the Make An Offer link and enter a description of the Trade you are proposing:

3. Click Proceed and you will see a confirmation message confirming that your Trade offer has been passed to the seller.

Making an Offer

Making An Offer

Some sellers allow potential buyers to make an offer to buy their items, to avoid having to wait for the auction to finish.

If a seller is open to offers, you will see a logo in the item listing:

The Make Offer section of the listing also contains information about the price range in which offers can be made.

1. If you would like to make an offer, click on the icon.

2. On the Make Offer page, enter the amount you would like to offer (Remember - your offer must be in the price range specified):

3. Click Proceed to continue and your offer will be confirmed and submitted to the seller.

How Can I Sell On this Web Site Web-Site is run by Licensed Auctioneers and All Sales are handled by the Company.
Contact by using the contact tab at the top of the page for a Quote as each Sale expenses can vary.
Can Other Auctioneers and Real-Estate Agents use this Site?
Yes other Auctioneers and Real-Estate Agents can use the services of providing they are currently Licensed and work within our strict guidelines.
Contact our Company by using the Contact Tab at the top of the Page.


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